Website Care and Security
Keep your website ready to support the next enquiry.
Monthly website care, security checks, updates, backups, and technical support for organizations that cannot afford to leave their site unattended. The care plan is billed annually so the work stays predictable.
Too long to read
This is ongoing care for a website that is already live. We help keep it updated, backed up, checked, and ready to do its job. You keep ownership of your hosting account. SDM manages the agreed website care through delegated access.
What we look after
Good website care prevents small issues from becoming a bigger problem.
Updates and checks
We check supported WordPress software, plugins, themes, key forms, and the main site path before and after planned changes.
Backups and recovery readiness
We maintain the agreed backup and recovery path so a problem has a clear response, not a scramble.
Security and performance care
We review visible security basics, HTTPS, website health, speed issues, and the technical details that affect trust and use.
How the care plan works
Planned care, clear boundaries, useful records.
01. Set the baseline
We confirm access, hosting ownership, backups, key forms, security basics, and the support tasks your site needs most.
02. Complete monthly care
We carry out the agreed updates, checks, and small care tasks. If something needs a larger project, we explain the next sensible step.
03. Keep the path clear
You receive a simple record of care, known issues, and any follow-up work that needs a separate decision.
Hosting and ownership
You own the hosting account. We help manage the website care.
Client-owned hosting
You keep the account, billing relationship, domain ownership, and final control. This protects your organization and avoids an unnecessary migration.
SDM-managed care
With the right access, SDM can manage agreed updates, backups, cache, SSL checks, website health, and technical coordination.
Hosting change when it helps
If the current host is holding back speed, reliability, backups, or support, we can recommend and coordinate a move while you keep ownership.
Connected services
Website care works best when the site, tracking, and next decision stay connected.
Website Design and Optimization
Use this when the site needs a bigger change to the buyer path, speed, trust signals, message, or form experience.
Analytics and Tracking
Use this when a form, call, or campaign result needs to be measured properly before a decision is made.
Digital Strategy Workshop
Use this when website care is one part of a wider issue involving search, local visibility, campaigns, and conversion.
Questions before you choose
Website Care and Security FAQ
Is this the same as a website redesign?
No. This is ongoing care for a live site. A redesign, new feature, major integration, or larger content project is scoped separately so the work stays clear.
What does client-owned, SDM-managed hosting mean?
You own the hosting account and billing relationship. SDM has the access needed to carry out the agreed website care and coordinate technical work.
Do you provide emergency or 24-hour support?
The service agreement will state the response window and escalation path. We do not promise unlimited or 24-hour support unless a separate written plan specifically includes it.
What is WordPress maintenance?
WordPress maintenance is the regular work that keeps a WordPress website updated, checked, backed up, and ready to recover from a problem.
Where can we learn more about website security basics?
WordPress provides guidance on hardening a WordPress site.
A useful next step
Get a clear view of what needs care before it becomes urgent.
Tell us what is slow, broken, unclear, outdated, or difficult to manage. We will help you find the next practical move.