Helping a Langley moving company get better calls
Case study
Helping a Langley moving company get better calls
How a clear website and smart ads helped a local business find the right customers before the owners retired.
At a glance
Industry:
Moving and delivery services
Services:
Digital roadmap and Digital roadmap
Relationship:
Client: Redmond Gadsby Transport
Story type:
Evidence-led case study
The quick answer
Quick answer
A moving company needs a clear website to explain where they work and what they do. By fixing the website first and then using Google Ads, they stopped getting the wrong calls and found customers who actually needed their help.
Why this matters
Services used: website design on WordPress, Google Ads, SEO, and online listing management. Related service: Digital roadmap.
The problem
Problem
Redmond Gadsby Transport was a moving company in Langley. They were getting calls for things they did not do, like late night alcohol delivery. Their website did not clearly show where they worked or how to hire them. They needed a solid digital base to find the right moving jobs in the Lower Mainland.
What we did
The work, step by step
Built a new digital home.
We made a professional WordPress website that worked well on phones. This site clearly explained their moving and delivery services and where they worked.
Cleaned up the search path.
We set up Google Ads and SEO to reach people looking for movers. We used negative keywords to block calls for things like alcohol delivery so they did not waste money.
Managed online listings.
We kept their business information correct on sites like Yellow Pages. This helped people find the right phone number and address easily.
Proof, with limits
Proof
We have records from the 2015 website agreement and project files. The owners later confirmed the search and ad work. Note: These results are historical and do not predict future outcomes.
What this does not prove
These records show the work that was done and the owners' confirmation. They do not guarantee current performance or predict future results.
The lesson
Lesson
Fix your website before you spend money on ads. If your site is not clear, more traffic will just bring more of the wrong calls.
Service connection
Services used: website design on WordPress, Google Ads, SEO, and online listing management. Related service: Digital roadmap.
Useful next steps
Explore the work behind this story.
Questions before you decide
Frequently asked questions
How did you stop the wrong calls?
We clarified the website content to list services and service areas, then used Google Ads with negative keywords to block unwanted searches.
Did the ads work?
The owners confirmed the search and ad work and we have the 2015 website agreement and project files. These are historical results, not a prediction of future performance.
What should movers do before running ads?
Fix the website first. Make services and service areas clear so ads send the right people.
Your next move
Want results like these?
Tell us what is stuck. We will help you find the next clear move.